Our website address is: https://www.marketcare.com.
Information Collected About You
When you use the Services, we collect information as follows:
While you may use most of the Services without registering, certain Services do require that you register with MarketCare, LLC for them to function properly. If you choose to register or update an existing account with MarketCare, LLC or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your MarketCare, LLC account. You are responsible for ensuring the accuracy of the personal information that you submit to MarketCare, LLC.
Some of our Services, such as MarketCare, LLC Provider Locator, are interactive and may request that you submit health-related information, along with other information such as your age and gender. You are not required to register with MarketCare, LLC to use MarketCare, LLC Provider Locator.
MarketCare, LLC Patient Portal
Email a Friend
If you use our Email a Friend service to tell a friend about a feature on a MarketCare, LLC Site or a newsletter, we will ask you for your name, your email address and your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site using your name and email address as the “from” email address. MarketCare, LLC does not use your friend’s email information for any other purpose. We will only use the information you provide to send the requested email to your friend.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please use the Contact Us link provided at the bottom of every page of the MarketCare, LLC Sites.
User Reviews, MarketCare, LLC Message Boards, and Other Public Forums
In connection with the use of our Physician Directory, users are able to submit provider reviews. MarketCare, LLC also features several message board areas and other public forums where users can post reviews, share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by healthcare experts. Our reviews feature in the Physician Directory and our message boards are open to the public and should not be considered private.
Any information (including personal information) you share in any review, online message board, or other forum is by design open to the public and is not private. You should think carefully before posting any personal information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.
If you mistakenly post personal information in our message board areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on every page of the MarketCare, LLC Sites. In some cases, we may not be able to remove your personal information.
Emails You Send to MarketCare, LLC
Services and Device Information
When you access and use the Services, MarketCare, LLC automatically collects and stores in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times). MarketCare, LLC may also collect device-specific information when you install and use an App including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device) and App version and usage information. When enabled by you, we collect precise location information provided by your mobile device, which you may disable through the device settings.
Cookies and Other Tracking Technologies
We also work with third party ad networks to display advertising on our MarketCare, LLC Sites and on third party websites. Our ad network vendors use technologies to collect information about your activities on the MarketCare, LLC Sites and in our flagship MarketCare, LLC App to provide you cookie-based targeted advertising on our MarketCare, LLC Sites and on third party websites based upon your browsing activity and your interests.
How Information Collected About You Is Used
Information about your use of the Services may be used for the following purposes:
- to provide, improve and create new Services,
- to respond to your inquiries and to send you administrative communications about the MarketCare, LLC Sites and Services,
- to obtain your feedback about the MarketCare, LLC Sites and Services,
- to send you secure electronic messages and personalized emails pertaining to your interests as inferred from your use of the Services, including news, announcements, reminders and opportunities from MarketCare, LLC,
- to statistically analyze trends and user behavior and activity including how frequently areas of the MarketCare, LLC Sites are visited, how the Services are being used and how many emails are received and opened,
- to provide you and people with similar demographic characteristics and interests with more relevant content including advertising both on and off the MarketCare, LLC Sites and Apps,
- to offer lead generation services,
- to detect and defend against fraud and other threats to the Services and our users,
- to identify issues with the Services,
- to conduct research and measurement activities, including those described below, and
- to administer your account.
In addition, MarketCare, LLC may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.
Sharing Your Information
MarketCare, LLC Subsidiaries and Corporate Affiliates
Companies and Contractors that Work with MarketCare, LLC
MarketCare, LLC works with third party companies and contractors that help us provide the Services and to otherwise assist in the operation of the MarketCare, LLC Sites and Apps, including those that provide services relating to technology, data analysis, research, email management and deployment, sweepstakes and contest administration, advertising and marketing and/or content. MarketCare, LLC contractors sometimes have limited access to your information in the course of providing products or services to MarketCare, LLC. We contractually require that our contractors not use or disclose your information for any purpose other than providing the limited service or function for MarketCare, LLC.
Third Party Advertisers and Third Party Websites
We may also include social widgets on the MarketCare, LLC Sites which enable you to interact with the associated social media services, e.g., to share an article. These widgets may collect browsing data which may be received by the third party that provided the widget, and are controlled by these third parties. You may be able to manage your privacy preferences directly with the applicable social network platform.
Compliance with Law, Regulation, and Law Enforcement Requests
To cooperate with government and law enforcement officials and private parties to enforce and comply with law, we may release personal information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose personal information as described below.
How Your Information is Secured and Retained
We take reasonable security measures to protect the security of your personal information. Despite MarketCare, LLC’s efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your personal information is important to us. When you enter personal information (including personal health information in various Services), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your personal information as long as your account is active or as needed to provide you Services. At any time you can remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to MarketCare, LLC from our servers. See “Your Choices and Rights” below for more information on how you can update or remove your personal information. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
Your Choices and Rights
Updating/Removing Your Personal Information
If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us using the contact information listed below in the “Contacting MarketCare, LLC About Your Personal Information or Privacy” section or through the Contact Us link provided at the bottom of every page of the MarketCare, LLC Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the MarketCare, LLC Sites from our servers.
When you sign up to receive email communications for any of our Services, including our email newsletters, or at any time, you can choose to opt out of receiving additional newsletters or other email communications from MarketCare, LLC or our advertisers or sponsors.
You can unsubscribe from an email newsletter by:
- Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.
- Logging in to the MarketCare, LLC Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
If you decide that you would prefer not to receive personalized email or secure electronic messages from the MarketCare, LLC Health Manager tool, you may also “Opt-out” of the Service by clicking on the settings tab on your Health Manager home page and changing your email preference or following the unsubscribe instructions included in each email.
All promotional emails that MarketCare, LLC sends with opportunities from MarketCare, LLC or with offers or informational materials from MarketCare, LLC on behalf of our sponsors will contain an opportunity to unsubscribe from getting additional emails of that type in the future from MarketCare, LLC unless you re-subscribe.
Interest-Based Advertising Opt-Out
In order to give you more control over your privacy choices we have implemented a DAA (Digital Advertising Alliance) approved opt-out mechanism for interest-based advertising. At the bottom of every page of the MarketCare, LLC Sites you will see an AdChoices logo (which looks like this:). In our flagship MarketCare, LLC App you can find the AdChoices option in the “Settings” screen. By clicking on that logo on the MarketCare, LLC Sites or following the instructions in the flagship MarketCare, LLC App, you will be presented with a window that will identify all of the companies that MarketCare, LLC uses to direct tailored advertisements to you, both on the MarketCare, LLC Sites and in the flagship MarketCare, LLC App as well as on third-party websites. If you would like to stop this tailored advertising from MarketCare, LLC, you can manage these advertisements through the choices in that window. Please note that even if you opt-out of interest-based advertising, you will continue to receive generic advertisements through the Services. Please note that your choice to stop tailored advertising is specific to the browser or mobile device that you are using so if you make a choice to opt out from one computer or mobile device and you want your opt-out to apply to a different computer or mobile device as well please opt out from that computer or mobile device too. By clicking the + symbol next to the name of a vendor in that window you will get information about how and where that vendor assists us with the delivery of advertisements. The MarketCare, LLC Sites do not respond to web browser “do not track” signals. This opt-out mechanism is available in the flagship MarketCare, LLC App for iOS and Android, as well as on our mobile optimized sites, but is not currently available on our other Apps (MarketCare, LLC Pregnancy, MarketCare, LLC Baby and MarketCare, LLC Allergy).
You may also control interest-based advertising on your mobile device by enabling the “Limit Ad Tracking” setting in your iOS device’s settings or “Opt out of Ads Personalization” in your Android device’s settings. This will not prevent you from seeing advertisements, but will limit the use of device advertising identifiers to personalize ads based on your interests. If you have questions about how to reject cookies on your specific device please check with the device manufacturer.
FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and have provided your personal information to us, you may request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes in the preceding calendar year. You can submit such request by sending an email by using the Contact Us link at the bottom of every page of the MarketCare, LLC Sites.
We are committed to protecting the privacy of children. The MarketCare, LLC Sites are not designed or intended to attract children under the age of 13. The MarketCare, LLC Sites do not collect personal information from any person we actually know is under the age of 13. A parent or guardian, however, may use MarketCare, LLC Health Manager to establish a personal health record and a MarketCare, LLC Health Manager home page for a minor. The parent or guardian is solely responsible for providing supervision of the minor’s use of MarketCare, LLC Health Manager. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through MarketCare, LLC Health Manager for the minor.
Note to Users Outside of the United States
Additional Information for MarketCare, LLC’s Visitors from the European Economic Area (“EEA”)
If you are a MarketCare, LLC user in the EEA, you can: (i) access personal information we have about you (we will try to provide information within 30 days of your request); (ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us by going back to the specific Service, logging-in and making the desired change); (iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue; (iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or (v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described in the Contacting MarketCare, LLC About Your Personal Information or Privacy section below. We will respond to your request within a reasonable timeframe.
Contacting MarketCare, LLC About Your Personal Information or Privacy
You can also contact MarketCare, LLC’s Privacy Office at:
MarketCare, LLC LLC
Attn: Office of Privacy
1214 Baylor Street, Suite 202
Austin, TX 78703
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
MarketCare, LLC users from the EEA may also contact our Data Protection Officer at DPO@MarketCare, LLC.net.
Last updated on May 02, 2019
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